As a solo entrepreneur you can get overwhelmed trying to wear all the hats. If you are just starting out you are the CEO, the sales person, the book-keeper and the dish washer. You know that I mean? You might have heard the phrase create leverage and if so great. However, once you make that discovery you are now simply exposed to so many options it’s hard to know what to choose.
As a work at home business one of the goals is to create an experience for the customer that is as easy as if they were buying from a Fortune 500. So how do you make it happen?
One of the best things you can do is look for good products that can demonstrate value to the customer but involves little to no work on your part.
Here are 10 tools that are easy for the non techs but add great value to the customer.
1.Toll Free Forwarding: In reality, a toll free forwarding number can easily be
obtained by
anyone for a very low cost.Whether
you have a large company that
employs thousands of people around the nation, or you are
running a
one-man operation out of your basement, it is possible for you
to get a
toll free forwarding number.
As
the name implies, this type of phone
number simply forwards incoming calls to a specified number,
such as a
land line phone, a cell phone or an internet phone service.
You
do not
need to buy any equipment or get an additional phone line that
will only
be used for the toll free number.
By establishing an international toll free presence in each country, local callers will be more likely to call you and buy from you. Given a choice between calling a company with a toll free number or an out-of-country toll number, most customers will choose the toll free option. Many companies have found that the cost of owning international toll free numbers is justified by the increase in sales. Since customers prefer calling local and toll free numbers over out-of-country numbers, the number of calls, and thus the number of sales, increases.
Whether you are expanding to a new market inside your country or abroad, getting a local or international toll free number and using a call forwarding service to redirect those calls allows you to expand virtually and increase sales without requiring actual office space.
The ability to answer a customer
or get back
to them
quickly is a crucial part of customer service.virtual phone number There are several
different ways to accomplish this. However,
[http://www.EVoice.com] and
[http://www.EVoicePlus.com] are two lost cost highly effective
tools.
EVoice allows the messages to be send to your email and with
EVoice Plus
your messages can go right to your cell phone.Get toll-free or
local phone numbers.
By making yourself or your
company available by more than one method,
you'll increase customer satisfaction, and you'll likely find
that more
customers will approach you with sales questions. After all,
answering a
live chat request is by far less expensive than handling a phone
call,
once you factor in operating costs, and wages or payments to
staff or
contractors.eVoice® 6 Month Free Trial
Consider this: a possible
customer wants to discuss
with someone about a hosting plan before purchasing it. If your
company
is available to them, you may get the sale. If they see
"offline", or
see that you don't have live chat available, they may go on to
the next
guy, and of course, use auto attendant
.
Providing support may prove expensive on the staffing end, but numbers can be had quite inexpensively. If you're based in the United States, companies such as RingCentral and eVoice can provide 1-800 numbers for a reasonable price. In the UK, 0800 numbers are likewise inexpensive. In fact, you can buy 0800 number service directly from us and you can have the number forwarded to your local number in the UK or anywhere in the world depending upon your needs.
3. [http://www.Livedrive.com:] Livedrive Desktop allows you to access all the files on your Livedrive
directly from your computer, just like an external hard disk/USB drive.
You can drag and drop files directly to your Livedrive and you can save
files directly from your applications onto your Livedrive (it’s drive
L:). If you have multiple computers, you can install the Livedrive
Desktop Software on all your PCs and see the same files on each
computer.livedrive.com Livedrive online storage
4.
[http://www.SendOutCards.com:] Have you ever wanted to
send a thoughtful
card to someone but forgot or it simply did not happen because
you ran
out of time? Well Kody Bateman CEO of send out cards has not
only
revolutionized the greeting card industry he has made it his
mission to
change peoples lives one card at a time. With over a couple of
cards in
the inventory you can send cards to anyone.UseNeXT
Klik hier!
I love this product because in less than one minute you can choose a card, personalize it, even add a picture, write it with your own handwriting, put a stamp on it and hit send. This is no e-card that may never get opened. You can set yourself apart from the competition and touch the heart of people you care about with this revolutionary product.
5. [http://www.AudioAcrobat.com:] Audio Acrobat is easiest way to add audio to your website or email. Would you to create your own online radio show? Audio Acrobat helps you record conference calls, podcast, interviews, and more. You can also learn to create products such as marketable CD’s
Growing your online business can be rather difficult if you do not know how to market it. I'm sure by now you have heard of tons of ways that you can market you online business, some probably that seem helpful and others that may seem pointless. In this article I want to talk about one proven way to effectively market you and or your business online. What I am referring to is audio marketing. You probably aren't even aware of how much you are effected by audio marketing your self, it's literally everywhere.
Now what you need to ask yourself is, Am I using audio when marketing my online business, and if not how come? Some recent studies show that using audio has become an even more powerful way to promote online then even video, due to It's convenience and versatility. There are several ways that you can implement audio into your marketing plans, so let me go over a few of them with you to give you a little taste of what you can do with audio marketing,
.6. [http://www.FreeConference.com:] Have you ever wanted to give a tele-seminar but did not want have the money to get started? Or maybe, you wanted to put a group of your customers or support team on the line to mastermind. A great way to not only develop a bound with your customers but to develop your content to them is through tele-seminars or tele-classes as they are sometimes called.
If you are just starting try [http://www.FreeConference.com] . You will receive a phone number where up to 25 participates can call in and listen to your seminar, boot camp, book reading or whatever content you want to deliver.
As you grow in experience you can choose other companies that will allow a larger number of participates as well options such as recording and creating a MP3 file.
Conference calls are great leverage because you can speak to several people at one time from the comfort of your home.
7.
[http://www.freeonlinesurveys.com:] Would you like to
know what your
customers are thinking? You should. It’s simple to do when
survey them.
You can use this free online service to tap in the heart and
mind your
customer and uncover what they want from you. In less than 10
minutes
you can be up and running. It’s easy to use with no software to
install.
8.
[http://www.ilovechecks.com:] Current figures show that
20% of all
online transactions are check-based and that more than 75
million
Americans do not have a credit card. Now your business can
accept online
checks and get fast verification of account status. You don't
even need
a shopping cart to process online checks with their virtual
terminal
and ATMVerify services. Don’t lose business because you don’t
take
checks.
9. [http://www.Efax.com:] EFax is an online fax service that eliminates the need for a traditional fax machine, another line and all the associated expenses such as paper and ink cartridges. You get a real fax number that's tied to your email.
eFax Pro fits those businesses with more frequent and more message exchanges every month. Its eFax Plus and more. The limit is raised to 200 pages a month and saving capability of upto two years. The number can also receive voicemail messages. The subscriber can listen to recorded messages using Windows Media Player or with eFax Messenger software.
While there are only 24 hours in a day choosing the right tools can surely help you leverage the time.Think strategically when you are looking for products and service to help you build your business. Don’t just think about what you need right now. Always ask your self the question, “How can this tool help me grow into a million dollar business?”